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Policies

Privacy Policy

Sreematha Travels values your privacy and is committed to protecting your personal information. Learn how we collect, use, and safeguard your data while providing secure and reliable travel services.

Updated 8 Oct 20269 sections2 min read

At Sreematha Travels, your privacy is important to us. We are committed to protecting your personal information and maintaining transparency in how we collect, use, and safeguard your data.

Information We Collect

We may collect the following information to provide our travel services:

  • Full Name

  • Mobile Number

  • Email Address

  • Billing and Payment Information

  • Passport, Visa, and Travel Documents, where required

  • Travel Preferences and Booking Details

How We Use Your Information

We use your information for the following purposes:

  • Managing and processing flight and hotel bookings

  • Processing travel-related services and requests

  • Sending booking confirmations and travel updates

  • Providing customer support and assistance

  • Improving our website and services

  • Sending promotional offers and travel-related information, where permitted and with your consent when required

Data Security

We take reasonable security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

  • Secure payment gateways may be used for online transactions.

  • Customer information is handled using appropriate security practices.

  • Access to personal information is restricted where appropriate to help protect your data.

Sharing of Information

Your information may be shared, where necessary, with:

  • Airlines and transportation providers

  • Hotels and accommodation partners

  • Travel service providers

  • Payment service providers

  • Government authorities where legally required

Sreematha Travels does not sell customer personal information. We share information with third parties only when necessary to provide requested services, fulfill legitimate business requirements, or comply with applicable laws.

Cookies

Our website may use cookies and similar technologies to:

  • Improve website performance

  • Enhance user experience

  • Analyze website traffic and usage

You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.

Our website may contain links to third-party websites or services. Sreematha Travels is not responsible for the privacy policies, content, or practices of external websites. We encourage you to review their privacy policies before sharing personal information.

By using our website and travel services, you acknowledge the practices described in this Privacy Policy, subject to applicable laws and any consent requirements that apply to the collection and use of your information.

Changes to This Policy

Sreematha Travels reserves the right to update or modify this Privacy Policy from time to time. Any changes will be posted on this page and will become effective upon publication, unless otherwise stated.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact Sreematha Travels using the contact details provided on our website.